Capture & Secure Your Data
Frequently Asked Questions
Question 1: How do I start using my Excelitte application?
For Personal Computer
After one of our support engineers installs Excelitte for the first time on your PC, you should be able to access the application by clicking the “Excelitte.url” shortcut.
For Data Centre or Cloud Server
Please navigate to the IP address on the host server as follows: http(s)://<ipaddress>/app-main
The app-main dashboard will now be displayed, click on any of the shortcuts and if you’re not already logged in, the following login screen will be displayed.
Question 2: How do I convert my spreadsheet into a database?
Once logged into your Excelitte account, click on the ‘Upload file’ page and walk through the step-by-step instructions for each section.
Question 3: How do I display my data as a graphical chart?
To view your data as a graphical chart, please do the following – Navigate to the table page itself and click on “Analyse my data”. A dropdown of different charts will appear for you to choose from.
After selecting your chart of preference, follow the next few pages to view your data in the form of the selected chart type.
Question 4: What happens if my computer gets rebuilt or for any other reason, I cannot start up the Excelitte application again?
Please contact us via our website and we will arrange for one of our support engineers to reinstall Excelitte on your computer.
Question 5: How do I keep track of my Excelitte backup?
Your data is backed up automatically every week and sent to your admin user account email address. Please check your junk mail folder for this message and add the email@example.com to your email safelist. We strongly recommend that you create an email folder called backups and save at least four weeks back up emails in the folder to assist in recovering your data if we need to reinstall Excelitte.
The reports available in the admin dashboard are also captured from your weekly backup.
Question 6: What kind of data can Excelitte capture & manage?
Excelitte can capture and manage any kind data on customers, products, logistics, delivery addresses, managing your stock & inventory, data generated from your daily business activities, and accounting data if other accounting tools are not already in use.
The Excelitte point of difference is that it can manage any kind of data unlike other tools because for example it simply can captures accounting and customer Data as distinct individual tables and objects.
So, in other words Excelitte can be used to manage all forms of business data whilst QuickBooks for example can only be used to manage accounting-related data only.